Terms and Conditions
Terms and conditions Instruction detailing acceptance for client is required in writing before works commence either written letter or via email.
We require written acceptance 14 days prior to the works commencement date together with a 30% deposit prior to commencement of work., the client has the right to cancel the order within the first 7 days with a full refund but cancellations that take place within the final 7-day period will be non-refundable unless there are exceptional circumstances.
The contract between Ox Roofing Ltd and the client is valid for 9 months from the quotation date.
Any materials on site in conjunction with each contract remain the property of Ox Roofing Ltd until all the invoice or invoice's are paid in full.
Although all due care and attention is taken by Employees of Ox Roofing Ltd, we cannot be held responsible for minor internal damage caused during roofing work unless Ox Roofing Ltd have been negligent.
Any power cables that need sheaved prior to work commencing will be the clients responsibility.
All materials or works damaged by third parties remain the responsibility of the client whilst works are in progress.
All invoices are due for payment within 14 days of invoice date unless otherwise agreed; Any invoices unpaid 40 days after invoice date will be subject to an interest charge of 2% above base.
Ox Roofing Ltd carry full Public and Employers Liability Insurances, Health & Safety Policy and Risk Assessments where necessary.
Public Liability Insurance £5,000,000. Employers Liability Insurance £10,000,000. All invoices are subject to VAT at standard rate unless otherwise stated due to special conditions.
All items Considered “Scrap” or salvageable materials are to remain property of Ox Roofing Ltd unless otherwise agreed beforehand. Our Guarantees vary dependent on what system and quality of product is used.
All guarantees are subject to a complete re-roof only.
A ‘Liquid Roof’ is a fibre glass resin infused into a 600 miligrams fibre glass reinforced mat to aid expansion across the roofs surface and then topped with a fibre glass top coat with UV protection to provide a first class finish. These can be used on all roof types but particularly a flat roof. These roof types come with a 30 year installation guarantee.
Traditional pitched roofs mean that the tile types can vary. We are able to source a vast range of tiles from slates, plain tiles, pan tiles and many more to ensure that they are suitable for the job at hand and to offer a complete re-roof or to add to existing tiles for roof repair. These also come with installation and manufacturer guarantees, these vary from manufacturer and will be discussed upon installation.
A single ply PVC membrane commonly used on large scale commercial jobs due to its large expansion rate. However, it can also be used on domestic properties if preferred. With these, you also get a 25 year installation guarantee as well as manufacturers guarantee.